Your Feedback
Between 1st April 2013 and 31st March 2014:
Over the last year, we have been focused on increasing the amount of feedback captured, including complaints.. We see all feedback, compliments, complaints and comments, as genuine opportunities to make a change so that the reason for the complaint doesn’t come up again. We still have a lot more to do in terms of making sure we tell people about all the things we are doing to improve services as a result, but that’s what we’re working on now
Our Improvement Commission has started a review of the feedback process to see what works and what doesn’t, and look at improvements we can make
Over the last year, we have been focused on increasing the amount of feedback captured, including complaints.. We see all feedback, compliments, complaints and comments, as genuine opportunities to make a change so that the reason for the complaint doesn’t come up again. We still have a lot more to do in terms of making sure we tell people about all the things we are doing to improve services as a result, but that’s what we’re working on now
Our Improvement Commission has started a review of the feedback process to see what works and what doesn’t, and look at improvements we can make
You can give feedback in lots of ways, which include:
- On our website here
- By email to feedback@redkitehousing.org.uk
- By phone on 01494 476100
- In writing or face-to-face at our head office –
Windsor Court, Frederick Place,
Kingsmead Business Park,
High Wycombe,
Bucks, HP11 1JU