Choosing our Partners
Between 1st April 2013 and 31st March 2014:

All of the contracts we awarded were shaped and chosen by your fellow tenants and leaseholders on our Core Procurement Group:
  • Repairs and maintenance – when the original Mears contract didn’t deliver what you wanted it to, your Core Procurement Group made a choice about who would be better placed to deliver a service to meet your expectations and a new contract was awarded to Ian Williams who promised to meet them
  • Grounds maintenance - John O’Connor took on the contract from 1st April 2013
  • Gas service and installation, awarded to K&T Heating
  • Electrical works - Lightside
  • Major works – Kier and Keepmoat
  • Other improvement works and specific project works carried out by our Small to Medium Enterprise contracts
  • Community Call Service – Tunstall Telecom
Your tenant and leaseholder Core Procurement Group led on what the contracts looked like to make sure your needs and priorities were addressed, how the services would be delivered and who the best contractor was to deliver them, considering price but focussing on quality


A national award nomination for the work of the Core Procurement Group who led on selecting new contractors

After listening to your feedback and ongoing issues with Ian Williams performance, we announced that from 1st August 2014 they would no longer be responsible for repairs and maintenance. Kier Services Ltd will carry out repairs and maintenance work until a long term partner has been appointed.

During 2014/15, our Core Procurement Group will be:
  • Monitoring the interim repairs contractor, Kier Services Ltd, Starting work on procuring a longer term repairs and maintenance contract for the next two years
  • Designing and selecting a new cleaning contractor
  • Selecting a new IT system provider
  • Selecting a new contractor for asbestos removal
  • Selecting a contractor to carry out painting and decorating


With the Core Procurement Group designing contracts and selecting new contractors , we can make sure that quality is the priority, while looking at cost to make sure itís fair and the best use of money

By using your feedback to help shape our services, we are giving you what you want and not what we think you need. An example of this is with grounds maintenance where we increased the number of times grass is cut in line with your feedback and made sure it included the level of maintenance you wanted to see.

June Wakefield (Core Procurement Group and Major Works Group)

"I really enjoy being part of The Core Procurement Group, as although it can sometimes be hard work, it is very rewarding to feel we are doing our very best for all our fellow tenants and leaseholders by selecting products and organisations that will improve our homes. In my working life I have been involved in various types of procurement but have learnt so much more from this experience.

I am also part of the Major Works Group and have been visiting a range of different tenants in their homes where they are having new kitchens or bathrooms fitted. They have all made me feel very welcome and it has been a totally positive experience because they have loved the improvement work, and I’m enjoying it immensely!"

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